Name: Group booking for Dining in the Dark Houston
Start: Sun Jan 01 2023 18:00:00 GMT+0000 (Coordinated Universal Time)
End: Sun Dec 31 2023 20:00:00 GMT+0000 (Coordinated Universal Time)
Location: Mastrantos

Question 1

Can you tell me more about the experience?

Accepted Answer

Fever Originals has been curating a series of exciting and immersive dining experiences across the globe, collaborating with world class and hidden gem restaurants to provide this truly unique and culinary experience dubbed: Dining In The Dark. Guests will enter a darkened room and place a blindfold over their head before indulging in a 3-course meal with 3 wine pairings. It’s a true foodie experience that promises to enhance your senses by eliminating one of them - your eyesight!

Question 2

How does the menu work? Do I need to choose anything?

Accepted Answer

There is a set mystery menu only — a bespoke especially for this event and chosen from seasonal ingredients. You simply need to select your menu preference of either Meat (Red), Seafood (Blue) or Vegan (Green)! Please let us know if you have any allergies or dietary restrictions in the form provided so we can make the necessary alterations — we need this information to provide to the venue for preparation of each date.

Question 3

How does the menu work? Do I need to choose anything?

Accepted Answer

There is a set mystery menu only. A bespoke especially for this event and chosen from seasonal ingredients. You simply need to select your preference of either Meat (Red), Seafood (Blue) or Vegan (Green)! Please let us know if you have any allergies in the form provided so we can make the necessary alterations.

Question 4

How do we eat in the dark? How do we know when we’ve finished?

Accepted Answer

Get Creative! Find a method that works for you, everyone has their own way!

Question 5

How long will I be in the dark for?

Accepted Answer

The most you will be in the dark for is approximately 90 minutes if you manage to skip restroom breaks! We do advise that you remain in the dark for the full event to experience the true and fullest experience.

Question 6

How do I know where my table is?

Accepted Answer

Your table will be presented to you on arrival, with the help of our staff you will be taken to your seats. Our seating plans are done 5 days prior to the event, upon collecting your order forms so it is vital we receive your order forms on time.

Question 7

When do I need to be there?

Accepted Answer

Please refer to your tickets to review your session time. We recommend arriving 15-20 minutes early to your session.

Question 8

What happens if I'm late?

Accepted Answer

We can allow entry if you are up to 15 minutes late. Any later than that and you will not be able to experience the full event and we can refuse entry at the restaurant’s discretion. However, we will always do our best to accommodate each and every guest.

Question 9

Can I sit together with friends?

Accepted Answer

Yes, you can sit with your friends if you fill out the seating form ahead of time and list out your friends’ names.

Question 10

Is gratuity included in the ticket?

Accepted Answer

No, the ticket includes the multi-course meal and blindfolded experience. A 20% gratuity, as well as any additional drink purchases plus gratuity, will be presented in a check at the end of the experience.

Question 11

Where can I find my ticket?

Accepted Answer

You can find your ticket in the Tickets section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.

Question 12

Do I need to print my ticket?

Accepted Answer

You don’t need to print anything, you only need to show your Fever ticket(s) at the venue. Ticket(s) can only be validated with the staff of the venue. Once validated, ticket(s) cannot be reused.

Question 13

Are refunds allowed?

Accepted Answer

No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please email hello@feverup.com directly to change your ticket.

Question 14

I can't go on this date, will there be more dates available?

Accepted Answer

The event will have several sessions available with a variety of dates. However, there will be a very limited number of tickets available per date so we advise securing your favoured dates early.

Question 15

Can I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to any other Fever account at no extra cost. It’s as easy as clicking Transfer Tickets on your ticket on the Fever app.

Question 16

Where is the experience taking place?

Accepted Answer

The event is held at Mastrantos.
Address: 927 Studewood St #100, Houston, TX 77008, United States
Google Maps

Question 17

Is the venue wheelchair accessible?

Accepted Answer

Yes, we always ensure our venues are wheelchair friendly.

Question 18

Will there be parking?

Accepted Answer

There is a lot at the back of Mastrantos with limited spaces. Additional street parking is available surrounding the restaurant.

Question 19

What is the minimum age to enter the venue?

Accepted Answer

12 years old or older. Anyone under the age of 16 must be accompanied by an adult.

Question 20

Will there be flashing lights or are people allowed cameras at the event?

Accepted Answer

No, we have a no phone’s policy to stop flashes from cameras. The aim is to provide an authentic experience for all.

Question 21

Can I bring my own food and drink into the venue?

Accepted Answer

No.

Question 22

Can I bring animals?

Accepted Answer

Animals are not allowed, except for service animals.

Question 23

What drinks will be available?

Accepted Answer

We have a set drink menu catered to pair with the menu including beer, wine and carefully crafted menu available for additional purchase. You must be 21+ with a valid ID to consume alcohol.
For any further questions please email: hello@feverup.com

The
Experience

Immerse yourself in a unique blindfolded dining experience and tantalize your taste buds!

REVIEWS

The Experience

Immerse yourself in a unique blindfolded dining experience and tantalize your taste buds!

The
Experience